General Data Protection Regulations (GDPR)

Dear customer,

The General Data Protection Regulations (GDPR) come into force. This is a great step forward for individual rights and freedoms and it allows Il était une fois la ville to reaffirm its commitment to privacy security.

Below you will find our updated “Privacy Policy” to detail how we comply with this regulation.

If you have any questions about this text, you can contact us at: info@iletaitunefoislaville.com.

Thank you for your trust.

Legal Notice

Il était une fois la ville is an association registered in the register of associations in volume LXXVII Folio 130, Intracommunity VAT number FR 684 245592137.

Represented by: Jean-François Herr, president

Contact: Il était une fois la ville – 6, place des chèvres – F 67000 Strasbourg

Tel: 03 88 31 05 25

Abuse: In application of the law of 21 June 2004 for confidence in the digital economy, to report litigious content or if you are a victim of fraudulent use, please contact us at the following address: info@iletaitunefoislaville.com.

Disclaimer: Any reproduction, representation, translation, adaptation, or quotation, whether in whole or in part, by any process whatsoever, is strictly forbidden without the authorisation of Il était une fois la ville, except in the cases provided for in article L.112-5 of the intellectual property code. The brands quoted are the property of their respective holders. Non-contractual photos.

Personal data: You can visit our site on the Internet without having to declare your identity or provide personal information about yourself. However, we may sometimes ask you for information to process an order.

Privacy policy of personal data

Il était une fois la ville attaches great importance to the protection and confidentiality of its clients’ privacy and more particularly their personal data. In this context, this “Privacy Policy” will enable you to understand what personal data we collect and what we do with it, as well as how you can protect your privacy in the context of the services we provide.

1. What type of data Il était une fois la ville once collected about you?

When you participate in a treasure hunt or rally, Il était une fois la ville collects the following identifying data: surname, first name, postal and e-mail address, telephone number …

2. How does Il était une fois la ville use your data?

Il était une fois la ville uses your data for the purpose of contract execution.

This includes the contractual relationship, the provision and management of the ordered service, the processing of your requests, the invoicing of the service, the management of complaints and disputes and the collection procedures, also through third parties.

This data is kept for the time necessary for the management of the contract and/or for the legal duration. Without this data, Il était une fois la ville could not perform the services for which you have contracted.

Il était une fois la ville may also use your data when it has a legitimate interest in doing so.

Il était une fois la ville will be able to send you information by e-mail for services similar to those already provided, you can if you wish, you can unsubscribe on request to: info@iletaitunefoislaville.com.

Finally, your data may also be used to ensure the security of the network and prevent possible fraud or in the context of mergers, sales of assets or transfers of all or part of its business, by transferring your Customer personal data to the third party or parties involved in the transaction as part of the transaction.

These data will be kept for the time necessary to achieve these purposes and for a maximum period of three years from the end of the contractual relationship concerning direct prospecting.

Il était une fois la ville may also use your data to comply with its legal obligations (including anti-fraud laws, money laundering laws and provisions concerning late or non-payment by the customer) and/or to respond to requests from public and governmental authorities.

3. How can you manage the collection and use of your data?

You may at any time request the deletion of data concerning you for legitimate reasons due to your particular situation or exercise your right to the portability of your data, via the address: info@iletaitunefoislaville.com.

The data that Il était une fois la ville needs for the purpose for which it was collected, necessary to comply with a legal obligation and/or to ascertain, exercise or defend legal rights may not be deleted, however.

By contacting Il était une fois la ville regarding questions on “Personal data protection”, you can also define guidelines on the fate of your personal data after your death.

In the event of a complaint to which Il était une fois la ville would not have given you a satisfactory answer, you can contact the Commission Nationale de l’Informatique et des Libertés (CNIL) in charge of compliance with personal data obligations.

4. How does Il était une fois la ville ensure the security of your data?

Il était une fois la ville implements the necessary actions to protect the personal data it processes.

Your data is processed electronically and/or manually and in any case in such a way that its security, protection and confidentiality are ensured in accordance with its level of sensitivity, through administrative, technical and physical measures to prevent loss, theft, unauthorised use, disclosure or modification.

5. Who may have access to your personal data

Your personal data is processed exclusively by Il était une fois la ville for the purposes of contract management and the performance of the services you have requested or authorized.

Your data is not transferred to other service providers or partners.

However, on request, they may be transferred to persons and authorities whose right of access to personal data is recognised by law, regulations or provisions issued by authorities empowered by law.

6. when will your personal data be deleted?

Your personal data will be deleted at the beginning of the 3rd year after the service.

Evolution of the privacy policy

This “Privacy Policy” may be subject to change, in particular as a result of legislative and regulatory developments.